Welcome to Our Returns Center At Good-Bye Plastic, we strive to ensure your complete satisfaction with every purchase. Should you find the need to return an item, we're here to assist you through the process. Our return policy has been designed to make your experience as straightforward as possible. Please review the guidelines below to understand our return procedures and how we can best accommodate your needs. If you have any questions or require further assistance, our dedicated customer service team is ready to help. Thank you for choosing Good-Bye Plastic Return Policy: Customers are responsible for return shipping costs unless: The item is damaged upon receipt. The wrong item was received. In cases where the product is damaged or an incorrect item is received, Good-Bye Plastic Company will cover the return shipping costs. For all other returns, customers will be responsible for the return shipping fees. Return Box Policy: Please note that returns will only be accepted if the original packaging and box remain unopened and undamaged. Once the product packaging has been opened, it cannot be returned unless the item is damaged or differs from the ordered product. Please ensure that the original packaging is intact when initiating a return. Initiating a Return: To initiate a return, kindly fill out the provided Customer Return Form included with your order and follow the instructions outlined therein. Instructions for Return: Please package the item(s) securely in the original packaging or a suitable alternative. Enclose this completed return form within the package. Ship the package to the following address: Boost transport Returns Department 5511 Rafe Ct STE 200, Flowery Branch, GA 30542 Please note that returns must be initiated within 5 Days of the purchase date. And shipped within 7 days of purchase date. Shipped Items must be in original condition with all tags and labels attached. Refunds will be issued to the original payment method within two weeks.